The PR industry is in a state of flux with increasing importance on getting into the content and social web business. Consumers are spending more time with digital and social media. Advertising dollars are following. That means less budget to staff newsrooms and reporters, journalists and editors to pitch. Understanding the needs of their “customers’ customer” is essential for PR agencies and communications professionals to remain relevant and productive. “Push PR” is increasingly being complemented by “Pull” tactics – optimization for discovery. Being able to provide value is essential and here are 3 ways a better understanding of SEO can do just that. 1. Fish where the fish are. There were over 14 billion core searches in Dec ( comSore ) vs 285 million who watch TV in a given month ( Nielsen ). Consumers rely on search daily to find news and information. PR and communications types need to understand the consumer search behaviors and preferences (keywords) of their clients as well as the publications they want their clients to be covered by. 2. Journalists rely on search. According to TopRank’s “Journalist Use of Search survey”, 91% of journalists, editors and reporters surveyed use standard search engines such as Google, Yahoo or Bing to do their job. That preference was mirrored by findings in a recently published “ Social Media & Online Usage Study ” (pdf) by George washington University and Cision where 100% of those surveyed use Google to research stories. 3. Optimization is about more than SEO. Search engine optimization, digital asset optimization, social media optimization and even micromedia optimization (ie real time SEO) are buzzwords all representing opportunities for Media Relations and communications professionals to influence discovery by making it easier for various types of search engines to find, index and rank their content. It’s imporant that communications people understand the different search options consumers and the media are using to distribute and consume news. If content can be searched on, it can be optimized. That includes everything from press releases to video to Tweets. Search Engine Optimization or “ SEO ” as an umbrella term is typically concerned with any kind of work that influences any kind of search engine to do what it does best and hopefully in favor of the content being promoted. Most people mean optimizing content for better visibility in Google, Yahoo or Bing when they employ SEO tactics. It’s important to note that many publishers are already using SEO tactics to make their news stories better suited for discovery and ranking on search engines. These efforts have resulted in substantial increases in traffic to online news sites, improving the attractiveness of advertising. Digital Asset Optimization or “ DAO ” is a term TopRank has used and promoted since 2007 that makes reference to the different types of media search engines like Google have started to display (aka Blended or Universal search results) depending on the query. Search results are no longer limited to web pages and can include images, video thumbnails, news, blogs, books and local information. Optimizing for these different types of media involves understanding what digital assets can be created, keyword optimized and published online for search. Social Media Optimization or “ SMO ” is a term initially made popular by Rohit Bhargava and added on to by several others in the SEO world including TopRank. While many social networks like Facebook and LinkedIn keep the bulk of their content behind a login and away from search engine spiders, many social interactions produce content that can be indexed and included in search results. Journalists and consumers increasingly participate with social channels to watch, share, contribute and curate information. If PR and communications can understand how to influence keyword use of social content then their news will be easier for analysts, reporters and journalists to find. Here’s a story related to me by an editor in the TopRank Journalist use of search survey that illustrates the intersection of search and social media: “I was writing a column about the planned partnership between Google and Yahoo.” “I tracked down potential sources first using Google and LinkedIn, and came across a white paper prepared by a senior fellow at the American Antitrust Institute.” “While I could not easily find an e-mail address, I went to Facebook where I located him, then sent a message. He replied and we followed up with a phone interview.” Micromedia Optimization is a new term that basically means real time optimization of status updates and content sources that are indexed and included as real time content by search engines such as Google, Yahoo and Bing. The same micromedia content can be shared and discovered on platform specific search engines such as search.twitter.com and across social networks that provide the opportunity to syndicate such content. Google Buzz, Facebook status updates and LinkedIn updates are also included in this category. The takeaway that I think is most important for communications professionals is to understand the nature of search and how to match up optimization tactics with channels of disccovery. Using keyword research for both standard search and social search optimization of news content along with ongoing web analytics and social media monitoring are key. I’ll be discussing these strategies, tactics and a lot more at SMC Louisville tonight 6:30 p.m. until 8:30 p.m. ET on at the Louisville Visual Art Association. I hope folks can brave the snow (safely) and make it out. You won’t be disappointed!
Posts Tagged: public relations
11
Feb 10
7 Answers to News SEO Questions You Should Know
Recently I was invited to give a basics webinar on optimizing news content for search. The intersection of search and PR/communications are obviously something quite familiar and while I’ve done several such presentations with our client PRWeb , I had not done one with Search Engine Watch before. The outcome exceeded all expectations thanks to the excellent promotions by PRWeb and SEW plus Mike Grehan’s smooth handling of moderator duties amidst technical difficulties. Over 7,000 people registered, there were over 400 questions and 650 Tweets using the #prweb hash tag during the webinar. The way it goes with many webinars when you’re invited by an organization to participate, is that the topic and title/description are determined beforehand. The speaker adapts themselves to that. This presentation content focused on optimizing writing for the web with a particular emphasis on optimizing content common to public relations. As promised, I’ve sorted the bulk of the questions out and will present several here along with my responses. I hope they are useful. If I’m not currently optimizing my site and I have a limited budget, where do I start? The first thing any marketing activity needs to start with include setting goals, understanding your audience and the market. The lowest cost method of outsourcing that kind of activity where search engine optimization is concerned, would be to hire a consultant or agency to do an audit. An SEO audit represents the initial evaluation and research along with recommendations to be implemented by the client. Typically this involves: competitive research, keyword research, web site code/template evaluation, content optimization recommendations, link building research and recommendations, tips on content creation/promotion/repurposing and to varying degrees, social media recommendations. Web analytics, monitoring and ranking tools are also often recommended. An audit does not take the place of consulting since it’s an evaluation and recommendation, not implementation and guidance on an ongoing basis. It is however, a cost effective start. Here are a few resources: Top 3 Tactics To Improve Search Engine Rankings Search Engine Optimization Starter Guide Do’s and Don’ts of On-Page SEO for Public Relations 5 Online Marketing Resolutions for 2010 Should your newsroom blog be placed under the site’s domain, or maintained separately under the blog software’s domain to allow for incoming links to your main site that are coming from a different site? There are two parts to the answer for this question. First, the reference to “blog software’s domain” sounds as though the blog is hosted with a third party service such as blogger.com or typepad.com. Example: yourblog.blogspot.com or yourblog.typepad.com My advice is to avoid using third party hosting services for your blog. If you’re too invested in such a service or have other reasons for using them and cannot use something like WordPress installed on the server where your web site is hosted, then use domain aliasing options so that your blog URL is part of your company domain name or a domain name that you own. Example: yourblog.com or yourblog.companydomainname.com. This puts you in a position of more control since the blog content lives under a domain name you own vs a domain like blogspot.com, which is owned by Google. While links from your blog/newsroom hosted on a blogspot.com to your company web site do count as inbound links, there’s not as much value from many links to your site from one other site vs many links to your site from many other relevant web sites. Which leads us to the second part answer to where the newsroom should be hosted. My preference is to host the newsroom either as a sub-domain or a sub-directory of the main company web address. Example: newsroom.redcross.org or in the case of TopRank, it’s toprankmarketing.com/newsroom/ The links that you attract from other relevant web sites to your newsroom pages will build PageRank back to the rest of your web site. This is more true with the subdirectory than the subdomain. Also, keeping your newsroom address as part of your company web site address is useful for branding and user experience. Some advice on subdomains and subdirectories from Matt Cutts of Google and here’s a good post discussing the SEO pros/cons. Should you post press releases on your own website (before distribution)? How do search engines deal with the duplicate content issue in this case? If you’re a publicly traded company, publishing financial announcements need to happen on the wires first, or at least at the same time as publishing the press release on your own web site. For other companies not constrained by such requirements, posting a release to your own site first is fine. As for dealing with duplicate content when your press release is published on your own site as well as on the wire service, it’s a pretty common situation. In fact, it’s often a goal for companies that distribute their releases through a newswire service to get as many other sites to copy and republish the release as possible. If the release is properly optimized, each time another web site with a unique domain name publishes a copy, it creates a link back to whatever web page on your corporate site you’re trying to draw attention to. This sends more traffic and can affect the search ranking of the destination page. A long standing problem with situations where the same content is hosted on different domain names has been debated and worried about by many, many webmasters. Search engines like Google don’t like to show multiple copies of the same content in the same search results. It’s not a good user experience. Therefore, when duplicate copies of the same content are detected, Google likes to pick a canonical version and only show that one. Duplication with press releases is quite common because of distribution on wire services and to influence search engines to rank a certain version of your press release, there are a few steps you can take. One piece of advice many webmasters try to follow is to publish the release on your own site so Google crawls it there first. However, if there are more links to another version of the same release hosted elsewhere, the other copy might be perceived as deserving to rank in search results instead. For more tips on how to deal with duplicate content in a press release situation, watch this video interview with Adam Lasnik of Google that I took at SES London. Adam offers advice on making sure copies of your content attribute the source and all link back to the original to provide Google information about what version is canonical. Is it useful to submit Press Releases to Social Media sites in addition to submitting to PRWeb.com? Deciding what to share on social media sites should take into account what types of content members of the social community are best responding to. Press Releases are often formal marketing communications, not exactly conversational. As you understand the community you’re trying to reach with the press release, you should know whether it’s appropriate to share a press release with them in a social media setting. The big mistake many marketers and PR professionals make is to register with a variety of social network, news and bookmarking sites and then self submit, vote and rate their own press releases without having ever participated in the community. With no network paying attention to what you’re sharing, few will ever notice the press release. If you do have a network on social media sites such as Twitter, Facebook, StumbleUpon, Digg and others, then you will know first hand whether it would be acceptable to the community to share content in a press release format. Outside of social media news release, your best bet to take advantage of social media distribution of a press release would be to make it easy for the press release to be saved, shared and submitted by interested readers. You can do this with widgets or plugins offered by ShareThis and similar services. Many wire services already support those features as well. Additionally, you should monitor pickups of the release on the social web. If you see someone submit or share a release you’ve sent out on a social media site, reach out and thank them, answer any questions and show interest. That can generate interest from others in the community. One tip I recommend is to write a blog post version of the press release and share that content with social media communities. Then include a link to the full press release within the blog post for people that want more information. What you should not do is treat social media sites as a place to dump press release content thinking it will get a lot of exposure because there are many members of the community. Here are some additional newsroom SEO tactics . What is a good Social Media approach for a company which generates little in the way of genuinely newsworthy material? Companies that say they have nothing “newsworthy” to publish are more common than you might think. There may be deeper issues to deal with than a social media strategy if there’s nothing new, innovative or unique to talk about. A good social media marketing program cannot fix a broken business. A business exists to make money fulfilling unmet customer needs. A perspective to consider would be to take the focus off the company and put it on the customer. Use social web participation as a way to better listen with and connect with customers to find opportunities to serve them better. Develop relationships with influentials and encourage feedback. Innovation can certainly come from a customer base as can the spread of a great idea. Focus on connecting with customers and helping customers connect with each other in a social context and there may be more newsworthy material than you ever expected. Here are a few useful resources on Social Media and PR: Improve Public Relations with SEO & Social Media Why Use Social Media For Public Relations 3 Steps for Effectively Using Social Media For PR There are so many shady SEO people and firms – how do you pick a good one? There are no more “shady” SEO people than there are “shady” clients. Professionals that provide effective SEO consulting are reputable, experienced and in my experience, probably more talented than most traditional marketers you’ve ever worked with. People doing shady things in the name of SEO are NOT professionals and the absence of that word, professionals, in the question is the problem. Picking a good consultant or agency means doing homework. Know your market, set goals, understand your competition in search and start asking for referrals from others who have hired SEO companies. Word of mouth is powerful both for companies that need to hire good SEOs and for good SEOs to attract business. Our agency, TopRankMarketing.com for example, has relied mostly on word of mouth to attract new business since 2001. We also get a lot of new business from search itself (practice what you preach) and from networking on and offline. Here are a few resources on hiring a SEO and one on “shady” SEO: How to Hire a SEO Firm – According to Google 5 Tips on Hiring and Getting the Most Value from SEO Consultants Dear Fox News: SEO Is Not Search Engine Scamming (Unless You’re Scamming Yourself) Part of the issue is demand. Take the next question for example: “Can you use article spinning software to publish Press Releases? Or is there an Press Release spinning software to create many press releases based on one press release? Other words, is there a difference between article marketing and press releases?” Article spinning software for press releases? Demand for shortcuts, silver bullets and “we want everything now” helps create the shady side of SEO as opportunists take advantage. Automatically generating garbage pages in press release format will help NO ONE. That’s it for this round of questions. I’ll post another round next week. Thank you to PRWeb and Search Engine Watch for having me participate on the webinar. What are your questions about optimizing news content? If you’d like even more in-depth information about SEO and Public Relations , AND you happen to live in the Louisville, Kentucky area, be sure to check out the event Social Media Club Louisville is having next Tuesday night, Feb 16th.
3
Feb 10
Upcoming TopRank Social SEO & PR Events
Our team works hard to stay on top of current best practices and as a result, we’re asked to speak at a variety of conferences, workshops and webinars. One of the goals at TopRank Online Marketing is to help companies better understand the current landscape of the digital marketing & PR environment. That includes strategies that can be executed more efficiently and marketing programs that can adjust to persistent change. Hopefully you’ll find an event below that fits your needs. Feb 9, 2010 Webinar: Secrets to B2B Marketing Success TopRank, along with our client Marketo and Ion Interactive will be collaborating to educate B2B marketers on best practices before and after lead generation with an upcoming webinar focused on pre-click, post-click, and post-conversion optimization. The free webinar takes place Tuesday, Feb 9, 2010 at 11:00am Pacific / 2:00pm Eastern and features Anna Talerico of Ion Interactive, Maria Pergolino of Marketo and moi. Register here . Feb 11, 2010 Webinar: The Inside Scoop for a PR & Marketing Strategy TopRank’s Jolina Pettice along with Marc Harty, Editor, 30MinutePR.com will provide the lowdown on Integrated marketing and public relations communications offering case studies and practical tips. Our client PRWeb/Vocus is sponsoring this free webinar. This free webinar occurs February 11, 2010 2:00 PM EST and you can get more information here and register here. Feb 16, 2010 Social Media Club Louisville: 10 SEO Tips Communications Professionals Must Know The excellent Jason Falls reached out and invited me to present best practices search engine optimization strategy, process and tactics for corporate communicators to Social Media Club in Louisville and of course I said yes. Now more than ever, Communications and Public Relations professionals are in need to best understand digital communications and the intersection of Search and Social Media. The presentation will identify essential SEO tactics for communicators to implement for optimum search visibility on search engines and within social media content sites. Event info: Tuesday, February 16, 2010 from 6:30 p.m. to 8:30 p.m. ET at the Louisville Visual Art Association at The Water Tower. More info and register here . Feb 23, 2010 Online Marketing Summit San Diego: Social Media Leaders Forum The big OMS show in San Diego presented an opportunity to talk about what’s driving the Social Media space forward and since we’re in the thick of developing those types of programs for companies, it seemed a great fit. The panel will talk about cutting edge Social Media tactics and strategies that can give marketers the competitive advantage they’re not finding on their own. Panelists include: Chris Baggott, CEO, Compendium Blogware; Lee Odden, CEO, TopRank Online Marketing; Michael Senger, CEO & Founder, StoneMass; Caitlin McCabe, Founder, WhiteLabel Marketing; Ben Hanna, VP Marketing, Business.com and Moderator duties will be handled by Jay Baer, CEO, Convince and Convert. Event info: Tuesday Feb 23rd at 3:45pm PST at the Paradise Point Resort and Spa. Register here . Feb 25, 2010 OMS San Diego – Search Engine Strategies Forum: PR, Social Media and Search OMS and SES have partnered to add a day of SES programmed content including this promising session on the intersection of Public Relations, Social Media and Search Marketing. Hmm, Social SEO and PR? Damn that sounds right! Check out the panelists which include: Dana Todd, CMO, Newsforce; Lee Odden, CEO, TopRank Online Marketing; David Klein, CEO, Purpose Inc; Rand Fishkin, CEO, SEOmoz and Moderator duties handled by Sally Falkow, President, PRESSfeed. Event info: Tuesday Feb 25th at 3:15pm PST at the Paradise Point Resort and Spa. Register here . March 4th, 2010 Webinar: Social SEO Alterian, a provider of an integrated marketing platform and suite of services, is having me do a presentation on how to amplify reach and efficiency of digital marketing efforts by incorporating social media and SEO strategies holistically. This webinar is a focus for companies that want to better reach (via search) AND engage (via social) customers online. We’re certainly not the first to use “Social SEO” to describe the intersection of optimization and social media, but it’s probably the most succinct and meaningful way to explain what should be a key marketing focus for companies in 2010 and beyond. Event info: Thursday, March 4th, 2010 at 10:00am CST. I’ll update the link for registration information once it goes live. March 8, 2010 LeadingRE Conference: MarTech in Las Vegas TopRank’s Adam Singer will provide the opening presentation for the MarTech event, “Architecting a Web 2.0 Marketing & P.R. Strategy”. He’ll explain the core elements and strategies of architecting an effective Web 2.0 marketing and public relations program to drive meaningful brand positioning and messaging in the eyes of both clients and consumers. Event info: Monday, March 8, 2010 at 2:30 PST. More information here. March 12-16, 2010 SXSW Interactive, Austin Texas TopRank is not presenting at SXSWi but I will be attending. You’ll no doubt find me in the blogger lounge or one of the many digital media/marketing sessions . There will be a sizeable Minnesota delegation at SXSWi as in year’s past, so watch the SMBMSP.org site for updates. March 22-26, 2010 Search Engine Strategies New York: Digital Asset Optimization We started publishing thoughts on Digital Asset Optimization in 2007 in publications like DMNews and Target Marketing Magazine. Much has changed since then. To us, the notion of optimizing digital media or assets, or “DAO”, concerns the changing digital media presented in search results and what companies can do to optimize the various types and formats of digital content they publish. You know the drill: “If it can be searched, it can be optimized.” Panelists for this session include: Mark Knowles, President & CEO, Pixelsilk, Inc.; Chris Boggs, Director, SEO, Rosetta; Lee Odden, SES Advisory Board & CEO, TopRank Online Marketing. Online Marketing Blog is a media sponsor for SES New York, so you can count on a mix of blog posts, video interviews and plenty of tweets and photos. Event info: Tuesday, March 23rd, 2010 10:45am at the Hilton New York. Full agenda and registration information here. And that’s it for the first quarter of 2010 for TopRank speaking events. If you’re attending any of these, especially offline, please be sure to say hello. Nothing is better than meeting readers of Online Marketing Blog in person!