Posts Tagged: Content Marketing


27
Jan 10

10 Tips For Content Marketing Success

iStock 000003367413XSmall 10 Tips For Content Marketing SuccessAs more companies, marketers and industry professionals flood the web with content, the value of those with a true understanding of content marketing keeps going up. More noise increases the value of signal. If your content marketing defines you as that source of signal, you’ll consistently be found, referenced and chosen ahead of competitors. With 6 in 10 marketers spending more on content marketing in 2010, now, more than ever, is the time to find where content fits within your marketing strategy.

Some statistics from Technorati’s 2009 state of the blogosphere back up the efficacy of content marketing:

  • 15% of bloggers say they are paid to give speeches on the topics they blog about
  • 71% of all respondents who maintain blogs for a business – their own or one they work for – report that they have increased their visibility within their industries through their blogs
  • 56% say that their blog has helped their company establish a positioning as a thought leader within the industry
  • 58% say that they are better-known in their industry because of their blog

And as powerful as blogs are – they are just one potential avenue for content marketing. Content marketing includes all marketing formats that involve the creation or sharing of content to engage potential prospects or current consumers. No matter how you’re engaged, continually sharpening your content creation skills is core to being an effective digital marketing or PR professional.

If you’re brand new to the idea of content marketing, the following points by Mike Masnick succinctly describe why it matters:

The captive audience is dead. There is no captive audience online. Everyone surfing the web has billions of choices on what they can be viewing, and they don’t want to be viewing intrusive and annoying ads. They’ll either ignore them, block them or go elsewhere.

Advertising is content. You can’t think of ads as separate things any more. Without a captive audience, there’s no such thing as “advertising” any more. It’s just content. And it needs to be good/interesting/relevant content if you want to get anyone to pay attention to it.

Content is advertising. Might sound like a repeat of the point above, and in some way it is — but it’s highlighting the flip side. Any content is advertising. It’s advertising something.

Hopefully we’ve got your buy-in to the idea of content marketing. TopRank Online Marketing as an agency embraces this for our clients and ourselves, as content marketing lives at the intersection of social media and SEO.

To help readers here, following are 10 tips to help make your content marketing efforts succeed:

1. Ensure all content passes the “So what?” test

A great quote from Chris Garrett sums this up nicely:

A much overlooked aspect though is “So what?”. What should the reader take away? Where is the benefit? Why should we listen to you?

Just churning out content for the sake of going through the process is setting yourself up for failure. Unless you’ve got a model like Demand Media and would benefit from being fast, cheap and profitable as hell, go the other route and refine all ideas to pass the “So what?” test. Especially if you’re in B2B – the goal of content marketing is usually to inspire trust, grow your reputation and influence your market. Throw-away content accomplishes none of these things.

2. Create remarkable content, take chances, stand out

With some 900,000 blog posts published every 24 hours, and more than 20 hours of video uploaded every minute to YouTube as just two examples, how do you expect to stand out with “vanilla” content? If you’re going to play it safe or regurgitate what is being done by others you’ve got almost no chance to succeed unless you already have a large community built you can tap. And even then, as we add layer upon layer of aggregation, sharing and filtering to the web it’s still possible to be ignored. You need to consistently break the mold, be an unmissable resource or in some way stand out to make your content heard.

3. Speed and agility are factors

If your content marketing efforts are agile enough to touch audiences in a timely manner, you’ll be top-of-mind for prospects vs. slow moving competitors who have complex approval processes. Again and again, the web rewards nimble companies far more than those who are restricted or micromanaged.

4. Personality is essential

We connect deepest with content that has a voice and personality behind it. No one enjoys reading the language on a corporate website. It’s cold and impersonal and in reality does not connect with audiences, it merely conveys information. Personality and emotion are lacking in most corporate and business communications, and this has carried over into the content marketing efforts of many. But, infusing these elements within your content marketing strategy can be a powerful way to not just speak to prospects but connect with them.

5. Content should forge connections

Your content marketing can also accomplish another valuable goal: building connections and relationships. This has both social and SEO returns. Connections can help build inbound links, increase shares in social channels and ultimately help your content gain visibility. Incorporation of these connections should be worked into the content artfully and naturally. Readers may not even realize what is happening, but those you are trying to forge connections with will.

6. Worry less about perfection, more about tone

Be less concerned with being perfect and more concerned with being earnest, thoughtful and genuine. Perfection is severely overrated and minor flaws are forgivable, while the wrong tone can be as detrimental as causing online reputation management issues.

7. Make content scan-able (and attractive)

Make no mistake, your prospects are busy. To treat them as if anything else were true is disrespecting their time. By making your content scan-able, you increase the propensity they will not just scan that content, but if the parts that catch their eye during the scan are worthwhile they will go back to read it. Use headlines, bold text, get creative with your formatting, get designers involved – do whatever it takes to make content attractive and scan-able.

8. Draft sticky headlines

Follow basic headline writing tips and work to create headlines that entice potential visitors to your content in the first place. Without strong headlines, your blog post will get skipped over in a cluttered RSS reader or inbox, your white paper or PDF won’t get passed along and you’ll never penetrate social news sites.

9. Consistency and quality

As we’ve noted here before, every company is now in essence a media company. The quality of your content is how prospects will imagine your service or product to be, and the consistency you produce that content is a signal to how dedicated you are.  Both are required.

10. Realize promotion can’t help bad content

It’s tempting to try to put a band-aid on bad content with things like advertising or push promotions. But if you have to advertise your content, in a sense you’ve already failed. Content marketing should be an organic process, and by advertising your content you’re admitting failure of creating something worth sharing. Push promotion on the social web is similar to this – you’re ultimately going to have to face the fact that your content isn’t working on its own to naturally connect with people. Now, that’s not to say you can’t help good content travel (this is one of the 16 rules of social media optimization) but by trying to force bad content to spread you’re wasting resources.

As many readers here are engaged in content marketing on a daily basis, we’d love to hear your thoughts. What content marketing tips have you found most helpful?

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© Online Marketing Blog, 2010. |
10 Tips For Content Marketing Success |
28 comments | http://www.toprankblog.com

 10 Tips For Content Marketing Success


26
Jan 10

How to Source Content on Twitter

twitter mosaic How to Source Content on TwitterWith the increasing emphasis on content marketing for both SEO and Social Media, I thought I’d offer some specific tips on dealing with one of the most prevalent issues companies face in this area:  long term sourcing of content.  While we’ve written about content sourcing for corporate blogs in the past, but this post will emphasize how to use social media darling Twitter to find a goldmine of useful resources, tips and information that your customers will love and keep coming back for more.

The irony here is that there’s been speculation as to whether the growing popularity of Twitter has reduced the effectiveness and popularity of blogging. The reality is that Twitter and blogging compliment each other exceptionally well. Here are 5 tips on how to use Twitter to do just that:

Polls – Ask And You Shall Receive

Active participants on Twitter that have developed a certain momentum of followers and conversations can offer their Twitter network the opportunity to interact and engage on topically relevant poll questions.  Polls are a great opportunity to ask for help and recognize participation.

Some guidelines on Twitter polls:

  1. Announce that you will be asking a series of poll questions.
  2. Use an intuitive #hashtag after each poll question to thread them together
  3. Make sure you ask questions relevant to your Tweeting history
  4. Thank particpants and let them know what you will do with the answers
  5. Acknowledge participants in the blog post. If there are a nominal number of participants, cite them in the post itself. If there are many participants, you might consider creating a Twitter list just for the poll and link to the poll from the blog post.

Annotated poll results can be published alone or the answers can be incorporated as supporting points to a post on the topic being polled.

#TwitterChats – Make a Date to Tweet

The conversation aspect of Twitter is one of the most powerful. Hidden amongst what appears to be an ongoing dinner party conversation, one can find threaded discussions amongst some of the smartest people in their fields.  As mentioned above, the use of a #hashtag in tweets threads conversations together.  Interested parties agree upon a set time and topic then start the conversation.

A few examples relevant to Online Marketing Blog readers include: #blogchat on Sunday nights run by @MackCollier that discusses all things blogging (example archive).  Another example is #journchat on Monday nights run by @prsarahevens and it provides Public Relations professionals and journalists an opportunity to discuss issues and how they can work together more effectively (archive).

To source these threaded discussions into blog content, a search on the hashtag will present discussion as search results and can be copied into a post. There are also services you can use to automatically archive these kinds of scheduled Twitter chats. 140 characters keeps interaction succinct and often very tips focused.

Crowdsource – Wisdom of the Twitter Crowd

One of the major reasons people network is to interact and be helpful. When you have a good rapport with a Twitter network, blog topics and information can be crowdsourced.  Topics can be solicited as well as sources of facts, research and other information. Followers are often happy to provide suggestions or even links to facts that can be used in a blog post.  These solicitations can be public but can also be sent via direct message to specific individuals.

For example, you might post a question about which of 3 topics to post on your blog next.  You can ask this directly or frame it with the context of something currently being discussed in your industry. Asking provocative questions to see what the response is can provide great feedback as to what people are interested in and can develop discussions that will help inspire the writing of a blog post. It’s important with any kind of take that there is give as well. Recognition goes a long way as does being helpful back to other Tweeple.

Search.Twitter for ?’s – Seek and You Shall Find

Being helpful is a key piece of what makes the social web go round. Twitter provides a platform for easy questions and answers.  As a subject matter expert, you can use Twitter search to find out what people are asking in your area of expertise.

For example: “blog host” ? Then aggregate some of the best questions into a blog post, with answers of course.

Search.Twitter for Tips – Search for Twitter Smarties

On the flip side, you can use Twitter search to find useful tips being offered by other Twitter users. The best tips on relevant topics can be aggregated summarized in a blog post. With credit/attribution of course.  Also look for tweets that include links, since 140 characters is pretty limited for useful tips. For example, “iPhone apps camera OR photos“.  Pick out the best tips being offered and you have the beginning of a niche list, large list linkbait or simply a set of resources that can be cited throughout a regular post.

Also, there’s nothing wrong with following individuals that offer useful tips and ask them if it’s ok to repost on your blog.  Not only is this courteous but it develops goodwill and creates an introduction to discussion with that person.

So now you have 5 ways to source content using Twitter. Most people using Twitter have seen these tactics in practice, not as many have implemented them or found a way to do so effectively.  How have you used Twitter to source content? Have you used any of the tactics above? If so, how did they work for you?

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© Online Marketing Blog, 2010. |
How to Source Content on Twitter |
10 comments | http://www.toprankblog.com

 How to Source Content on Twitter


14
Jan 10

A Challenge: Content or Die

challenge A Challenge: Content or DieTime after time, when I discuss the search and social media based opportunities for companies to reach new customers and achieve other online communications goals, it comes down to content.  Most companies understand the need to have a web presence and publish some kind of web site. For many, the creation of a web site is a one time event with minimal updates. Marketing budgets are tight and companies are frugal.

For the most part, updates and new content on many web sites are limited to news, an occasional press release or product announcement. Site owners are happy with the design and employees are happy they don’t need to come up with new content. IT staff do whatever they can to minimize site maintenance (which often means shortcuts or templatization that makes page level editing difficult). Essentially, this kind of web site with static content is a tombstone when it comes to being a search marketing asset.

When suggesting the need for new content, many web site owners either cringe at the idea, imagining resource issues, or they pay lip service and make a commitment that turns out to be a fraction of what the web marketing agency has in mind.   The importance of shifting from a dead end web site to becoming a content publisher (and promoter) is critical for any company that has customers and competitors active online.

When a company marketer says this, “We don’t have anything new to publish.” it’s pretty much a death sentence for the web site.  Businesses that are actually involved with meeting the needs of their customers, that take the time to learn pain points and solutions, that innovate, that participate in their industry or community, have plenty of reasons and content to publish.

It’s an important mind shift, which is why I used the stark title, Content or Die.  If the people responsible for the success of a company web site don’t have the resources or skills to make the shift from tombstone web site to active content marketing, the options are: hire people (internal or outside consultant) that can champion, implement and manage the change or get existing staff educated on to do so. Or things could remain as they are. Traffic dwindling, inquiries drying up and desperation.

When presented with a reasonable argument, most business web site owners will agree that content creation and promotion makes sense.  The more useful web pages that are published, the more there is for others to link to them and to show up in relevant search results. This can easily be demonstrated by showing how the competition is dominating the search results. Additionally, more search traffic means more data to analyze in terms of conversion optimization and the creation of new content to meet customer needs as they move through the site and into the sales pipeline.

These benefits are not realized over night. It takes a commitment, a plan, education and a bit of faith. The question is, “How bad does it have to get for a company to change?”.

I challenge companies that are seeing declines in their organic search based traffic to re-evaluate their web marketing strategy. Where does content creation AND promotion fit?  Are you SURE the content you’re creating is achieving the maximum possible effect?  How much content is enough? How will you manage content? How will you promote it? How will you plan the editorial of  content to be as efficient and productive as possible?   Are you measuring customer interactions with your content ON and OFF the site? What feedback mechanisms are in place for your content creators to know what’s working and what’s not? How can multiple departments responsible for creating content work together?  How can you make the corporate approval process more productive and less like a stranglehold on your content publishing plans?  How are you measuring up to competitor content strategies? What content strategy is reasonable given current resources but IMPACTFUL enough to give you a competitive edge?

I also challenge companies that are starting new web sites to take a fresh look at the content component of their web marketing strategy. Don’t make your fancy, flashy web site a tombstone for search marketing. Assess the landscape in your topical category and identify what kind of content structures, topics and audiences make the most sense for your own editorial plans. What will distinguish you from the competition? What are the most cost effective, yet high impact investments you can make to reach content marketing goals? What technologies will help your content creation, management and promotion yield the best possible results?

How has your company and web site have addressed these challenges? Is your company a tombstone web site? What objections are keeping you from making these changes?

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© Online Marketing Blog, 2010. |
A Challenge: Content or Die |
31 comments | http://www.toprankblog.com

 A Challenge: Content or Die


11
Jan 10

How to Write Compelling Social News Headlines

headline How to Write Compelling Social News HeadlinesCrafting unmissable headlines which resonate with social web users is something which appears deceptively simple. Yet it’s an art form requiring writers, bloggers and marketers to craft thousands of headlines to perfect.

As someone who has been successful with creating content that goes hot across social channels I’ve come to appreciate the art and challenge of crafting sticky headlines. In fact, crafting headlines is equally if not more challenging than leads and even content itself.

Something many bloggers have down, but communications professionals aren’t always fluent in, is the art of crafting headlines specifically for social news sites/users. While there is no one formula for success, I’m going to share 5 things I’ve learned from experience as a blogger, social news user, PR pro and marketer.

1. Work backwards - content first, then headline

If you’ve got an idea for a piece of content you think will be popular or if you’v done your homework and researched the types of content that resonate on social channels, great – the hardest part is done. Now jot down a title as a work in progress and create your content. After completion, bearing you know you’ve knocked out a winner, challenge yourself to re-create the headline specifically to resonate with your key audience. You’d be surprised at how much easier this is than working on the perfect headline up front. Having great content in front of you, then selling it through a sticky headline is always easier than writing it staring at a blank screen.

2. Leverage archetypes/formulas which work for others (especially outside your niche)

Smashing Magazine has made page one of Digg more than 200 times, frequently using the same headline formula (number + adjective + design-related item + sticky message – i.e. 83 Beautiful WordPress Themes You (Probably) Haven’t Seen). Why would they change something which is causing users to instinctively share posts like crazy? Also, don’t be afraid to use archetypes that work in categories external of yours – especially if no one in your niche is using them.

3. Headlines should be outrageous, engaging, emotional, useful, counter-intuitive or remarkable – not to the world, but to your community

Your headline doesn’t have to make sense to everyone. There isn’t enough space to do that and still fit within something like a Tweet (only 140 characters + 20 character tiny URL) or Digg headline (60 characters). What it should do is conjure one or more of the adjectives listed above to the influencers – or 1%’ers as Jackie Huba calls them – of your community. To achieve this you must first understand your community – ideally by being a member yourself and able to empathize with them.

4. Don’t just create content, actually use social news sites

You can’t understand social communities at the level necessary to permeate them consistently with your content/headlines without being a member of those communities. This is not optional, and if you’re a blogger or marketer who merely creates content but doesn’t participate you’re missing half the picture. Learn the hot buttons of the popular, macro communities and you’ll get a general sense of how to craft headlines for social news. Then, drill down and become a member of more targeted communities relevant to your niche to learn what resonates with specific groups.

5. SEO intersection – frequently forgotten, always vital

A by-product of news stories which go popular on the social web is links. Content created goes popular, gets a ton of links up front and as a by-product the engine juice delivered helps create authority for that page. If the content is really good, it will continue to receive organic links months or years after it’s been posted due to visibility from search engines (and create a ranking that’s self-reinforcing). In other words, social news success can be long term: a story that’s successful has the potential to be a high visibility entry point to your site for years to come even after the initial wave of buzz.  Craft two headlines for your stories to help achieve this: 1 for search engines (title tag) and one for users (page title).

Conclusion

As social Diva Liz Strauss has pointed out, it’s not just about the headlines – you also need equally remarkable content to back it up in order to achieve any kind of worthwhile goal such as attracting subscribers or sales leads. But the importance of using clever headlines to help your content stand out in the first place is vital.

As the firehose of real-time social content speeds up, the value of well-crafted headlines will increase. And the truth is, tips can only help so much. Writing headlines is more art than science. The best path is to consider it an iterative process, experiment with different structures, study your analytics and find what works for you.

What are your tips for writing effective social news headlines?

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© Online Marketing Blog, 2010. |
How to Write Compelling Social News Headlines |
16 comments | http://www.toprankblog.com

 How to Write Compelling Social News Headlines